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Business::Helpdesk & Remote PC > Public Folder HelpDesk for Outlook 9.2.5
Platform: Windows2000,WinXP,Windows2003
Size: 6923 KB
Price: USD $690.00
Release Date: 2007-01-10
Screenshot: Screenshot
Category: Business::Helpdesk & Remote PC
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Public Folder HelpDesk for Outlook 9.2.5
Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web.
Company: kalmstrom.com Outlook SolutionsPlatform: Windows2000,WinXP,Windows2003
Size: 6923 KB
Price: USD $690.00
Release Date: 2007-01-10
Screenshot: Screenshot
Category: Business::Helpdesk & Remote PC
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.
Related keywords:
Helpdesk Outlook Issue Tracking Support Call center computer support group support help desk software itil IT help desk
Public Folder HelpDesk for Outlook Related Titles:
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