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Home > Business::Helpdesk & Remote PC > Folder HelpDesk 12

Folder HelpDesk 12

Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web.

Company: kalmstrom.com Business Solutions
Platform: WinXP,WinVista,WinVista x64,Win7 x32,Win7 x64,Win2000,WinServer
Size: 23699 KB
Price: USD $2200.00
Release Date: 2012-05-31
Screenshot URL: http://www.kalmstrom.com/products/FolderHelpDesk/shots/PFHelpDeskHomePageMailboxInstallation.png
Category: Business::Helpdesk & Remote PC

Collaborate on helpdesk tickets in Outlook. Create tickets from email or web, manually or automatically. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Access, SQL Server or SQL Azure database. Closed tickets can be searched and re-created in Outlook if needed. E-mail history. FAQ answers. Statistics tool, KBase. Subscription $150/month for all kalmstrom.com products.

 


Related keywords:
Helpdesk Outlook Issue Tracking Support Call center computer support group support help desk software itil IT help desk 

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